Privacy Policy

Contact Info

Cincinnati Columbus Dayton
Lexington Louisville
Call 888.744.6641

Cleveland & Pittsburgh
Call 844.744.6688

Indianapolis Estimates:
Call 317.442.2134

Corporate Office
Tri-State Coating, Inc.
7745 E 89th St
Indianapolis, IN 46256
317.578.7490

25-year-transferable-warranty

Tri-State Coating, Inc. (Rhino Shield of Indiana) is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect your personal information.

Tri-State Coating, Inc.’s Commitment to Security

Tri-State Coating, Inc. encrypts billing information wherever the Tri-State Coating, Inc. requests it online. Personal information is accessible only by staff and volunteers designated to handle complaints or requests. All Tri-State Coating, Inc. agents and contractors with access to personal information are also bound to adhere to this policy as part of their contract with Tri-State Coating, Inc..

Personal Information that Tri-State Coating, Inc. May Collect

Tri-State Coating, Inc. collects the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, billing information, and complaint and inquiry information. Tri-State Coating, Inc. may also collect business information from sole proprietorships that apply for accreditation or program participation, some of which might constitute personal information, as well as personal information from individuals acting solely in their business capacity. Tri-State Coating, Inc.’s online complaint form is hosted by the Council of Better Business Bureaus (Tri-State Coating, Inc.), which processes your complaint according to its own privacy and security policies.

Tri-State Coating, Inc. does not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our site is designed with the purpose of attracting any person under age 13.

How Tri-State Coating, Inc. May Use Personal Information Collected

Unless you consent, Tri-State Coating, Inc. will use your personal information for the purpose for which it was submitted such as to reply to inquiries, handle your complaints and process billing and business requests related to program participation, and we will use such information to provide operational notices, and in program record keeping and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographic data but will not result in the reporting or publication of any personal information provided to us. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other Tri-State Coating, Inc. programs and services and about ways to support the Tri-State Coating, Inc.

How Your Information May Be Shared

In order to process complaints against businesses, Tri-State Coating, Inc. will transfer complaints received to the company complained about. It is also possible that a complaint, request or inquiry will be more appropriately handled by another Tri-State Coating, Inc., in which case the request or inquiry will be transferred to the proper Tri-State Coating, Inc.. By completing a complaint form or sending us a request or inquiry, you are allowing us to forward your information to the proper business and also to the proper Tri-State Coating, Inc., if necessary. Consumer inquiries may be forwarded by email, and consumers should recognize this method of transmission may not be secure. Tri-State Coating, Inc. may also share your personal information with the Tri-State Coating, Inc. for Tri-State Coating, Inc. to research industry marketplace practices. Just as in any research we may do, Tri-State Coating, Inc. research will not result in the reporting or publication of any personal information. Tri-State Coating, Inc. never sells or rents personal information.

We will also release personal information under the following circumstances:

Where release is required by law (for example, a subpoena) or regulation, or is requested by an agency for governmental investigative purposes or governmental proceedings;

Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;

To appropriate governmental authorities, where warranted by a company’s failure to participate in the Tri-State Coating, Inc.’s advertising self-regulatory process; or

To appropriate persons, where your communication suggests possible harm to others.

Computer Tracking and Cookies

Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Tri-State Coating, Inc. uses non-identifying cookies to provide easier site navigation and access to forms. You can still use Tri-State Coating, Inc. site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

JOANNE & GLENN T

After our initial contact, the saleswoman visited, explained the process, and presented their quote on the spot. We asked Rhino Shield to wait until we had new windows installed, and they easily accommodated that request. Jim Williams called to check in, ask about paint color choice, and get the timing on the windows completion. Rhino… Read more “JOANNE & GLENN T”

April 30, 2009

Beth D.

The salesman was professional, informative and very thorough….Chris, was very knowledgeable about the product, the colors and his job. If he had not provided advise on the color we chose we would have ended up with a purple house, which is not what we wanted at all. He also provided advise on the color scheme… Read more “Beth D.”

November 24, 2017
I contracted Rhino Shield this summer for my home and I couldn't be happier. They took the time to walk me through the process and I never felt pressure by anyone at the company to buy. My home gets direct sunlight and rough weather and I was tired of the chipping and peeling I was getting every 4 or 5 years. They were able to color match exactly what my wife wanted and i don't have to worry about painting. Great company and product!
Marco McCoy
Marco McCoy
22:07 27 Nov 18
Jim and his crew were outstanding all the way through, we couldn't be happier with the way our home turned out and that we are now maintenance-free with our exterior!
Jennifer Adams
Jennifer Adams
21:50 27 Nov 18
Outstanding product, Jim is great to work with. These guys put their customers first which is why they win all these awards with Rhino Shield. They make sure the customer is happy and maintenance-free!
Steve Davey
Steve Davey
14:55 14 Sep 18
"Don't paint, don't vinyl, go Rhino!" Catchy isn't it? After weeks of research into this product I was convinced this was the best solution for exterior coating. If you do your reading on the company and the product and want yourself a 25 year guarantee, this is absolutely the best way to go.
Frank Ketterman
Frank Ketterman
22:04 10 Apr 19
Very helpful on the phone. Definitely glad I invested in the product, one less major thing to worry about moving forward. And my house looks perfect.
Karla Rojas
Karla Rojas
22:26 15 Apr 19
A lot of work has been done to my house recently, I wanted to make sure I didn't have to do anything like this for a long time. When I found out about Rhino Shield I definitely wanted the service. Glad I called.
Simon Walker
Simon Walker
19:16 15 Apr 19
The work that Rhino Shield does is worth every penny. They were in and out in no time at all, and everything looks great. Glad I invested for sure.
Nicholas Hartelt
Nicholas Hartelt
22:22 17 Apr 19
I wanted this to be the last time I had to have my house repainted. I looked into long-term solutions and found Rhino Shield in the area, and after having a long talk with them on the phone, I had them come out. Great job. All my neighbors were asking about my house, nothing by compliments!
Edgar Siganay
Edgar Siganay
20:24 19 Apr 19
Wow, my house looks great! I can’t believe how quickly they got the work done and how great it looks. Looking forward to not having to worry about my paint for a long time with that Warranty.
tonya cox
tonya cox
20:21 22 Apr 19
The team they had come out was super polite and worked very hard. I’ve very happy with the end result and couldn’t imagine any problems at all moving forward. I’d purchase the service again, except, I really don’t have to! That is sort of the point after all!
Isabella Martin
Isabella Martin
18:13 26 Apr 19
I was told no cracks or flakes. So far so good, for sure! It's been several months since I got my paint and it is holding up exactly as advertised. I would recommend.
Natt Chung
Natt Chung
15:11 30 Apr 19
The workers were always busy and worked hard. Mr. Erik Cortez was friendly, courteous, and explained their work plan and answered all questions. Good job!
Julia Alvarez
Julia Alvarez
20:59 01 May 19
Juan and his crew did a wonderful job of creating a completely 'new' and 'beautifully painted' home. So very pleased with his workmanship and pleasant attention to our project.
Tara Jamar
Tara Jamar
21:33 02 May 19
The house looks amazing. Andrei and Salvador are true craftsmen. I would recommend Rhino Shield to anyone.
Edwin Morales
Edwin Morales
22:41 02 May 19
Communication was great regarding the rain delay. They were friendly and made sure we were satisfied. They kept job site cleaned up each night and were efficient with their work.
Gia Minow
Gia Minow
18:05 03 May 19
My house came out beautifully with Rhino Shield paint. I was very satisfied with the degree of choice I was given when selecting the color, ultimately I ended up with exactly what I wanted and I'm very happy to know I won't have to be replacing the siding again.
Brenda Oliver
Brenda Oliver
19:58 07 May 19
This company did an excellent job redoing my house. They worked very efficiently, and were a clean-cut, neat crew. Not a single complaint and they were done before I knew it, leaving the house looking perfect.
Jackson Ashford
Jackson Ashford
17:12 09 May 19
I needed a new siding paint that would hold up well in high-winds. This product has been highly-tested and definitely comes out looking good. The price was totally reasonable, I'd say this is surely the best investment.
Luis Abianchi
Luis Abianchi
14:34 15 May 19
House looks great, and the company provided excellent service every step of the way. I had a lot of options to choose from with color so that was really nice, and the final product looks amazing. Best of all, I know it is going to STAY looking that way!
Dianna Ludwik
Dianna Ludwik
14:28 16 May 19
Rhino Shield took care of my house for sure. Looks great, got the EXACT color I was looking for. Service wasn't a super long, life-disrupting process. It was no-mess and quick actually, and I'm extremely happy with the way it came out.
Sereyna Alcazar
Sereyna Alcazar
16:56 21 May 19